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Electronic Theatre Controls Inc

Legacy Unison Stations Connected but Unresponsive

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Issue

Pressing a button on a Unison station that has power causes it to indicate as though the preset is active, but the lights don't respond.

Explanation of Issue

A Unison processor (CMEd, CME or CMEi) with an incorrect processor number will connect to stations, preventing the indicator waterfall seen when a station is disconnected, but it won't know what to do with them. This results in the station appearing connected but not triggering changes in the lights.

Solution

Unison Processor Hidden Buttons.JPG

  1. Press the Unison Menu Activate button on the processor.
  2. Use the navigation buttons to get to Arch -> Setup -> Processor/Address.
  3. Scroll to the correct processor number. In most cases, this will be Processor 1, but in a system with multiple CME or CMEi processors, the number may vary.  Selecting the incorrect number will not cause harm, so experimentation is a perfectly valid way to find this number.
  4. Press Enter. The screen will read "RESET NOW" and "Enter." Press the [Reset] button once and allow the processor to reboot.
  5. If this fails to restore control, contact ETC technical services.

Legacy Unison | Select Processor