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Electronic Theatre Controls Inc

DRd Dimming Configuration fails to save or load on a Paradigm processor (P-ACP) running v4.0.0 or v4.0.1

Issue

I'm trying to save or load a DRd dimming engine configuration file (.drd) to USB or SD on a Paradigm Architectural Control Processor (P-ACP) running v4.0.0 or v4.0.1 firmware, but it fails.

Explanation & Solution

This issue was identified as a bug in those versions of software and was resolved in v4.1.0 P-ACP firmware. Users should contact their ETC Authorized Dealer to have them update the P-ACP. Unfortunately there is no other known workaround.