Skip to main content
Electronic Theatre Controls Inc

Paradigm Central Control Server (P-CCS) generates Configuration Load Error

Issue

The Paradigm Central Control Server (P-CCS) produces a "Configuration Load Error" every morning between 4:00am and 6:00am, even after attempting to re-load the configuration manually. This error is visible in the following places:

  • A P-TS18, VTS, or P-TS7 station with an Errors page
  • The Errors dock within Concert
  • The tooltip when hovering over the P-CCS in Concert
  • The Logging Service > Current Errors page on Conductor's web UI

Resolution

There may be an issue with the Paradigm configuration file, that can only be resolved via edits to the configuration. Please contact your ETC Authorized Dealer or ETC Technical Services for assistance in resolving this issue. Once the edits have been completed the revised configuration will need to be loaded into your entire Paradigm system.

  • Was this article helpful?