Skip to main content
Electronic Theatre Controls Inc

Paradigm Touchscreen Remote App Does Not Connect if P-TS7 Uses DHCP IP


Paradigm Touchscreen Remote App will not connect to a Paradigm Touchscreen 7" (P-TS7) if the P-TS7 is set up for automatic IP addressing. Changing the P-TS7 to a static IP resolves the issue.

Description/Explanation of Issue

This is a known bug likely rooted in the timing of the IP handout versus the app connecting.


A fix is scheduled for a future release of Paradigm. In the meantime, use a static IP address for the P-TS7.