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Electronic Theatre Controls Inc

Vectorworks Plug-in Appears to Install but is Not Present

Symptoms

After following the install instructions to install the Augment3d Vectorworks Plug-in, the dialog for successful installation appears but after restarting Vectorworks, the plug-in is not actually installed.

Explanation of Issue

This is most likely caused by pointing the Vectorworks Plug-in install process at the original ZIP file that includes within it all of the Augment3d Vectorworks Plug-in versions for both Mac and PC. Vectorworks does not validate nor choose the correct version automatically.

Solution

  1. Extract the zipped versions of the plug-in from the initial downloaded ZIP file
    1. CAUTION: Do not extract or expand the .ZIP file within the initial downloaded bundle.
  2. Repeat the plug-in install process using the correct version .ZIP file for your version of Vectorworks