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Electronic Theatre Controls Inc

Replacing Haptic Encoder on Apex Family Consoles

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Introduction

This support post will walk you through replacing an encoder on any Apex Family Console. 

Apex consoles shipped after Feb 2024 have a different style of mounting plate that is flat and on two standoffs. The same encoder replacement is used for both styles of console.

Required Materials

  • Replacement Encoder (ETC PN 4300A2002-CFG) 
  • 7mm Nut Driver
  • 1/4" Open-Ended Wrench or Crescent Wrench

Replacing the Level Wheel

  1. Open up the control panel on your console by following the instructions in this support post:
  2. Un-clip and disconnect the data connection wires in the white header from the encoder.
  3. Using your Nut Driver, remove the (2) 5.5mm nuts holding the encoder mounting bracket.
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  1. Remove encoder assembly on mounting bracket from console control panel.
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  1. Using your 1/4" Open-Ended Wrench or Crescent Wrench, unthread the mounting bracket assembly from the wheel.
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  1. Replace the encoder with replacement. 
  2. Reassemble encoder back to it's mounting bracket and back into console.
 clipboard_e9418933c4a3bbac85eaf70aecc292d23.png
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