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Electronic Theatre Controls Inc

Replacing Haptic Encoder on Apex Family Consoles

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Introduction

This support post will walk you through replacing an encoder on any Apex Family Console. 

Apex consoles shipped after Feb 2024 have a different style of mounting plate that is flat and on two standoffs. The same encoder replacement is used for both styles of console.

Required Materials

  • Replacement Encoder (ETC PN 4300A2002-CFG) 
  • 7mm Nut Driver
  • 1/4" Open-Ended Wrench or Crescent Wrench

Replacing the Level Wheel

  Built before Feburary 2024 Built after Feburary 2024
  1. Open up the control panel on your console by following the instructions in this support post:
  2. Un-clip and disconnect the data connection wires in the white header from the encoder.
  3. Using your Nut Driver, remove the (2) 5.5mm nuts holding the encoder mounting bracket.
 clipboard_e2a010d4b0b3748844186492d35b52aff.png clipboard_eb83f0d910c06c4118cde8af0904f79d7.png
  1. Remove encoder assembly on mounting bracket from console control panel.
 clipboard_e146db0bff0b5949b5619dde5a2eb8c24.png clipboard_e749278e73a12964811548522b42d3cd3.png
  1. Using your 1/4" Open-Ended Wrench or Crescent Wrench, unthread the mounting bracket assembly from the wheel.
 clipboard_e3d4c848d09c283ededbf0f3c96898093.png clipboard_e2439b3f6b6ec9b449d3ca3c905fbadb2.png
  1. Replace the encoder with replacement. 
  2. Reassemble encoder back to it's mounting bracket and back into console.
 clipboard_e9418933c4a3bbac85eaf70aecc292d23.png clipboard_eeddc715c49f911b5cc74a3e394eb2b13.png
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