Imported Pixel Map Media Runs in Preview but Does Not Output

Symptoms/Issue

I am running an imported video file in pixel map.  I can see the media running in the Pixel Map Preview, but it is not outputting to the fixtures.  Default material in Folder 000 (ETC included data) outputs correctly.

Description/Explanation of Issue

This is typically seen in multi console systems where the media was imported onto a Backup and Client machine.  In order for the Primary console to output the media information to the fixtures, the media must exist on the Primary console.

Fix/Solution

1. On the machine with the media, Export the data to a USB drive (Browser > File > Export > Pixel Map Media > Show Pixel Map Media)
2. Import the exported data onto the Primary console. (Browser > File > Import > Pixel Map Media > Show Pixel Map Media)

Related Links/References

• Pixel Map Preview Working but Live Output is Not in Eos Family
• What is a Pixel Map and Why Should I Use It?