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Electronic Theatre Controls Inc

Imported Pixel Map Media Runs in Preview but Does Not Output


I am running an imported video file in pixel map.  I can see the media running in the Pixel Map Preview, but it is not outputting to the fixtures.  Default material in Folder 000 (ETC included data) outputs correctly.

Description/Explanation of Issue

This is typically seen in multi console systems where the media was imported onto a Backup and Client machine.  In order for the Primary console to output the media information to the fixtures, the media must exist on the Primary console.


  1. On the machine with the media, Export the data to a USB drive (Browser > File > Export > Pixel Map Media > Show Pixel Map Media)
  2. Import the exported data onto the Primary console. (Browser > File > Import > Pixel Map Media > Show Pixel Map Media)
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