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Electronic Theatre Controls Inc

Network Drives on Eos Family Consoles Must be Remapped on Reboot

Symptoms/Issue

Starting in Eos Family Software version 2.2.1 we have seen reports that network drives (hard drives on the network for the consoles to read/write from) are not staying connected after a console is rebooted on some Windows 7 based desks.

Description/Explanation of Issue

The console has to re-map the drive in the background in order to maintain the connection, and is not doing so automatically.  We hope to resolve this in a future software version.

 

Fix/Solution

Unfortunately the only solution at this time is to go to the shell and re-map the drive. 

Related Links/References