ETC Product Serial Number Locations
Where is the Serial Number on my ETC product?
ETC serializes many of our products, and it is often helpful to provide this serial number to ETC Tech Support so they can further and more efficiently assist you. However, our products come in various shapes and size,s and the serial numbers can't possibly live in the same place for all of our products. This is a handy guide to direct you to where the serial number is located on whatever product you may have in front of you.
Architectural
ArcSystem
| Product | Location |
|---|---|
| ArcMesh drivers | Inside driver, near line voltage in |
| Pro 2-cell | Back of fixture |
| Pro 4-cell round | Side housing at back of fixture |
| Pro 4-cell yoke | Back of fixture |
| Pro 8-cell | Back of fixture |
| TX1 | Front of unit |
Echo
| Product | Location |
|---|---|
| DRd for Echo | Bottom right corner of the inner back panel of the rack, directly behind the processor |
| ERP-FT | Where Is The Serial Number On An ERP Feedthrough? |
| ERP-MF | Label inside bottom of panel |
| E-ACP | back of unit (be sure to de-energize rack before removing) |
| Echo Room Controller (ERMC) | Inside chassis or on PCB |
| Echo DMX Scene Controller (EDMXC) | on the bottom of the unit, next to the MicroSD slot |
| EchoTouch | back of the unit |
| Echo Expansion Bridge | bottom of unit |
| Sensor IQ | on the Sensor IQ label just below the User Interface. (above the User Interface if the panel is inverted/bottom fed) |
Paradigm
| Product | Location |
|---|---|
| DRd for Paradigm | Bottom right corner of the inner back panel of the rack, directly behind the processor |
| P-ACP | Back of unit (de-energize rack before removing) |
| Touchscreen (all models) | Where is the Serial Number on my P-TS7 Where is the Serial Number on my P-LCD |
| P-SPM | Back of unit |
| P-TS18 | Back of unit |
| P-CCS | Back of unit |
| Net3 Conductor | Back of unit |
| P-TSI | Back of unit |
Mosaic
| Product | Location |
|---|---|
| MSC Atlas | Back of unit |
| MSC Atlas Pro | Back of unit |
| MSC | Back of unit |
| MSC-X | Back of unit |
| MTPC | Side of unit |
| MTS | Side of unit |
| MTS 5 | Back of unit |
| TPC-RIO | Back of unit |
| MRIO | Back of unit |
| MRIO-A | Back of unit |
| MRIO-D | Back of unit |
SmartLink
| Product | Location |
|---|---|
| DRd for Smartlink | Bottom right corner of the inner back panel of the rack, directly behind the processor |
| SmartSwitch/SmartPack | Wall-mount: SmartPack Wallmount Serial Number Location Rack-mount: rear of unit, above power feed |
| SmartBar 1 | Back of unit |
| SmartBar 2 | Back of unit |
| S-ACP | Back of unit |
| S-SPM | Back of unit |
| Smartlink Timeclock | Back of unit |
| SmartModule 1 | Back of unit |
| SmartModule 2 | Back of unit |
Legacy Unison
| Product | Location |
|---|---|
| CME | Back of unit |
| CMEi | Back of unit |
| CMD | Back of unit |
| CMeD | Back of unit |
Consoles
Eos Family
| Product | Location |
|---|---|
| Apex 5 | Back of unit |
| Apex 10 | Back of unit |
| Apex 20 | Back of unit |
| Apex processor | Back of unit |
| Element | Right hand side of rear "box" |
| Element 2 | Back of unit |
| Eos | Back of unit |
| Eos TI | Back of unit |
| Eos fader wing | Back of unit |
| Eos RPU | Back of unit |
| Eos fader wing | Back of unit |
| Eos motorized fader wing | Back of unit |
| ETC puck/Nomad puck | Back of unit |
| Gio | Back of unit |
| Gio @5 | Back of unit |
| Ion | Right hand side of rear "box" |
| Ion RPU | Back of unit |
| Ion XE | Back of unit |
| Ion XE 20 | Back of unit |
| Ion XE RPU | Back of unit |
| Net3 RVI | Net3 RVI Serial Number Location |
| Programming wing | Back of unit |
| Universal fader wing | Back of unit |
ColorSource Console
| Product | Location |
|---|---|
| ColorSource 20/40 | Where is the Serial Number Located on a ColorSource Console |
| ColorSource Av 20/40 | Where is the Serial Number Located on a ColorSource AV Console |
Cobalt/Congo
| Product | Location |
|---|---|
| Cobalt 20 | Back of unit |
| Cobalt programming wing | Back of unit |
| Congo Kid | Right hand side of rear "box" |
| Congo | Back of unit |
| Cobalt fader wing | Back of unit |
SmartFade
| Product | Location |
|---|---|
| Smartfade/Smartfade ML | Back of console |
Express, Expression, and Insight
| Product | Location |
|---|---|
| Express (all fader counts) | back of console |
| Expression 1 consoles | back of console |
| Expression 1 LPC | back of console |
| Expression 2 consoles | back of console |
| Expression 2 LPC | back of console |
| Expression 3 consoles | back of console |
| Expression 3 LPC | back of console |
| Insight Server | front of top PC |
Cue System
| Product | Location |
|---|---|
| CueSpider | bottom of unit, opposite Ethernet ports |
| Desks | top of console |
| Relay Interface | rack-mount: back of unit wall-mount: bottom of unit, next to switches |
Obsession
| Product | Location |
|---|---|
| Obsession 1 | Back of unit |
| Obsession 2 | Back of unit |
Power Controls
ColorSource Power Controls
| Product | Location |
|---|---|
| ColorSource Raceway | front of the raceway's termination box (technically a unique part number) |
| ColorSource Relay | bottom of unit |
Sensor
| Product | Location |
|---|---|
| CEM classic/Sensor MPE | on top of transformer, on inside edge, or on bottom of tray |
| CEM+ | inside right edge |
| CEM3 | bottom of unit |
| Sensor IQ | inside low-voltage box, nearest the trough |
| Touring and portable racks | Where to Find the Sensor Touring Rack and Portable Pack Serial Number Logs |
Foundry
| Product | Location |
|---|---|
| Foundry 4-zone Mini Panel (UFMP4) | sticker inside box |
| Foundry 8-zone Mini Panel (UFMP8) | sticker inside box |
| Zone controllers | sticker on unit |
F-Drive
| Product | Location |
|---|---|
| F-Drive R12 | Rear of enclosure above power switch |
| F-Drive W1 | Front panel |
| F-Drive 1U Power Supply | Rear of enclosure next to power output connector |
Sensor
| Product | Location |
|---|---|
| CEM classic/Sensor MPE | on top of transformer, on inside edge, or on bottom of tray |
| CEM+ | inside right edge |
| CEM3 | bottom of unit |
| Sensor IQ | on the Sensor IQ label just below the User Interface. (above the User Interface if the panel is inverted/bottom fed) |
| Touring and portable racks | inside top or bottom of rack |
Fixtures
Source Four LED
| Product | Location |
|---|---|
| Series 1 | Source Four LED Series 1 Serial Number Location |
| Series 2 | Source Four LED Series 2 Serial Number Location |
| Series 3 | Source Four LED Series 3 Serial Number Location |
Source 4wrd
| Product | Location |
|---|---|
| Source 4WRD | Where is the serial number on a S4wrd? |
| Source 4WRD II | Where is the serial number on a S4wrd? |
| Source 4WRD Color | Where is the serial number on a S4wrd? |
| Source 4WRD Color II | Where is the serial number on a S4wrd? |
Desire
| Product | Location |
|---|---|
| D22 | Desire D22 - How to Find My Fixture Serial Number and Part Number |
| D40/D60 | How to Find My Desire Fixture's Serial Number |
| Desire Fresnel | top of lens tube (run all the way out to view) |
Moving Lights
| Product | Location |
|---|---|
| Revolution | How To Locate a Revolution's Serial Number |
| Releve | Where are the Serial Number Stickers on Relevé? |
ColorSource
| Product | Location |
|---|---|
| ColorSource Cyc | Where to Find the Serial Number on a ColorSource Cyc |
| ColorSource Fresnel V | Through vents on bottom of fixture |
| ColorSource Linear | Below safety attachment point near user interface. |
| ColorSource PAR | Where to Find the Serial Number on a ColorSource PAR |
| ColorSource Spot | Where to Find the Serial Number on a ColorSource Spot |
| ColorSource Spot V | back of fixture, near power connectors |
| ColorSource Spot Jr. | Where to find the Serial Number of a ColorSource Spot Jr |
| ColorSource Par Jr. | back of fixture, between power thru and DMX thru connectors |
Other Fixtures
| Product | Location |
|---|---|
| Fos/4 Panels | top of ridge above user interface (must be looking up towards the top of the fixture to see it) |
| Fos/4 Fresnel | top of lens tube (run all the way out to view) |
| Selador | Where to find the Serial Number of a Selador Classic |
BluesSystem
| Product | Location |
|---|---|
| 1-zone power supply DMX | Inside enclosure at the bottom right |
| 1-zone power supply switched | Inside enclosure at the bottom right |
| 6-zone power supply DMX rack mount | Bottom of unit |
| 6-zone power supply DMX wall mount | Inside enclosure at the bottom right |
| 6-zone power supply 0-10v rack mount | Bottom of unit |
| 6-zone power supply 0-10v wall mount | Inside enclosure at the bottom right |
Networking
Response
| Product | Location |
|---|---|
| Response Mk2 1-Port DMX Gateway Portable | Right side of unit |
| Response Mk2 1-Port DMX Gateway Wall-Mount | Top of silver inner box (must remove from wall) |
| Response Mk2 1-Port DMX Gateway DIN Rail | Front of unit |
| Response Mk2 2-Port DMX Gateway Portable | Right side of unit |
| Response Mk2 2-Port DMX Gateway Wall-Mount | Inside gateway, below Ethernet port |
| Response Mk2 2-Port DMX Gateway DIN Rail | Front of unit |
| Response Mk2 4-Port DMX Gateway | Front of unit, to the right of UI |
| Response Mk2 4- Port DMX Gateway DIN Rail | Front of unit |
| Response Opto-Splitter Rack Mount | Bottom of unit |
| Response Opto-Splitter DIN Rail | Front of unit |
| Response 0-10V Gateway | Front of unit |
| Response Analog IO Gateway DIN mount | Front of unit |
| Response Analog IO Gateway Rack-Mount | Front of unit, to the right of UI |
| Response DALI Gateway | Front of unit |
| Response MIDI Gateway (Backpack Style) | Bottom of unit |
| Response MIDI Gateway Rack-Mount | Front of unit, to the right of UI |
| Response SMPTE Gateway (Backpack Style) | Bottom of unit |
| Response SMPTE Gateway Rack-Mount | Front of unit, to the right of UI |
| Response Serial Gateway (Backpack Style) | Bottom of unit |
| Response Serial Gateway Rack-Mount | Front of unit, to the right of UI |
Net 2 Gateways
| Product | Location |
|---|---|
| 1-Port DMX Node | inside gateway on left-hand side |
| Net2 2-Port DMX Node Wall-Mount | inside gateway, to the left of the Ethernet port |
| Net2 2-Port DMX Node Portable | bottom of unit |
| Net2 4-Port DMX Node Wall-Mount | back of faceplate on left-hand side (as viewed from the back) |
| Net2 4-Port DMX Node Rack-Mount | bottom of unit (must remove from rack) |
Net 3 Gateways
| Product | Location |
|---|---|
| Net3 1-Port DMX/RDM Gateway | Inside gateway on left-hand side |
| Net3 2-Port DMX/RDM Gateway Wall-Mount | Inside gateway, to the left of the Ethernet port |
| Net3 2-Port DMX/RDM Gateway Portable | Right-hand side of unit |
| Net3 4-Port DMX/RDM Gateway | Bottom of unit |
| Net3 4-Port DMX/RDM Gateway Rack-Mount | Bottom of unit (must remove from rack) |
Gadget and Gadget II
| Product | Location |
|---|---|
| Gadget | Bottom of unit |
| Gadget II | Bottom of unit |
Remote Focus Devices
| Product | Location |
|---|---|
| ETCPad | Where is the serial number located on an ETCPad? |
Response Classic
| Product | Location |
|---|---|
| Response Opto-splitter rack mount | Bottom of unit |
| Response opto-splitter portable | Bottom of unit |
| Response Merger rack mount | Bottom of unit |
| Response 96 in rack mount | Bottom of unit |
| response 96 in | Bottom of unit |
| Response 96 out rack mount | Bottom of unit |
| Response 96 out | Bottom of unit |
| Response network controller rack mount | Bottom of unit |
| Response network controller | Bottom of unit |
| Response converter | Back of unit |
| Response 32 out | Back of unit |
| Response 32 in | Back of unit |
Emergency
Emergency
| Product | Location |
|---|---|
| Emergency Bypass Detection Kit (EBDK) | On product label |
| DMX Emergency Bypass Controller (DEBC) | Front of unit |
| Emergency Lighting Transfer System (ELTS) | On product label inside cabinet door |
| Emergency Lighting Transfer System 2 (ELTS2) | On product label inside cabinet door |
| Branch Circuit ELTS (SC1008) | Front of unit |
| Master Phase Loss Detector 2 (MLPD2) | On product label, top left of enclosure |
| Function | Description | Setting |
|---|---|---|
| Number of Tables Prior to Search ( Integer: 0-99 ) |
This function determines the index of the HTML table where the search should begin. It counts the number of tables that precede the search function. Note: KMS templates ("Caution", "Disclaimer", "Important") contain tables. |
0 |
| Search Bar Placeholder Text ( String ) |
The non-permanent text that serves as a hint or an example of the expected input to be entered by the user. | Product Name (e.g. P-ACP) |
| Hide Non-Matching Rows ( true / false ) |
This function hides the rows in a table that do not contain any text matching the search input. | true |
| Show Table Title ( true / false ) |
Show or hide the element immediately preceding the table when a match is found within the table. In many articles, header elements are used to identify the next table. Example: Paradigm Version history article |
true |
| Highlight Matching Text ( true / false ) |
Highlight the matching text in yellow. | false |
| Hide Rows with Spanned Columns (2+) ( true / false ) |
Automatically hide rows that contain rows with columns spanning two or more rows. This ensures a consistent and organized presentation of the data. Example: Product family rows in the Flat Rate article are hidden. |
false |
| Show Table Headers ( true / false ) |
When a search function matches a query within a table, this function will display the corresponding header row of the table to provide context and improve readability. | true |
| Product Line Prefix ( true / false ) |
Looks for search terms that start with a product line prefix followed by 'XXXX'. Example: Flat rate article and Packing Kit article. 7184A1234 matches 7184AXXXX |
false |
| Show Relative Row ( true / false ) |
When a match is detected in a row, show the row before or after it depending on if row is odd or even. Example: Links the Problem and Solution row in Repair troubleshooting articles. |
false |
| Titles Title ( true / false ) |
Sams function that was built to show/hide the H2 elements titling the sections of tables | true |