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Electronic Theatre Controls Inc

Module Coverage in Power Package Warranty

Question

Are the existing modules in a Sensor rack covered by the Power Package Warranty? 

Answer

Yes.  The Power package warranty as sold as part of the Theatre 2014 program covers the newly installed equipment as well as the rack itself and the existing modules within the rack. There was an option to to get a 3 or 5 year extension. This program ran into late 2015 so if a 5 year extension was purchased in 2015 under this program, the warranty on the newly installed equipment as well as the rack itself and the existing modules would run into 2020. 

In May of 2020, an evaluation of the curent Power Package program was done and ETC will continue to include the extension of the warranty to include dimmer modules. 

 

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