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Electronic Theatre Controls Inc

No dmx output from a Hoglet

Symptoms/Issue

A Hoglet is not sending out DMX when connected to Hog 4 PC or a Console.

Description/Explanation of Issue

A Hoglet might not be sending out DMX because the Widget in the Hoglet is not mapped to DMX universes.

If on Hog 4 PC, then the firewall or 3rd party antivirus software being on can cause the widget not to output.

Fix/Solution

If on a Hog 4 console, then connect the Hoglet and Map the widget

  1. Launch the show
  2. Go into the Network window
    [ SETUP ] ( Network )
  3. Go into the DP 8000 settings
    1. Right click on the DP 8000
    2. Click on Settings
      clipboard_ea3b1bb4786eae9d40016e4bf4b57026a.png
  4. Go into the DMX Widget tab
    clipboard_e22b83e0bdf0184275b62640301a049fa.png
  5. Activate the universe by hitting the Blue + sign
    clipboard_ed2c44583bdc193375fe259e5c8141840.png
  6. Select the output from the drop down
    clipboard_e16839dc1b0894cb62002c0379c6939fc.png
  7. Click on OK to close the window and apply the settings

 

If on Hog 4 PC:

  1.  Turn off all 3rd party antivirus software and Windows Firewall
  2.  Restart the computer
  3. Map the widget using the steps above
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