Requesting Fixture Profile for ColorSource Console
Question
My ColorSource Console does not have my fixture profile.
How do I request a fixture profile to be added to the ColorSource Console fixture library?
Steps to Solution
The latest version of ColorSource Console software is available here: ColorSource Consoles Software Downloads Before requesting a fixture profile be added, please check if you are running the latest version of ColorSource family software and fixture library patch: Finding Software and Fixture Library Version on ColorSource Console.
If you are running the latest version and you do not see your fixture profile, download and check the most-recent ColorSource Console Library Update Contents (available at the bottom of ColorSource Consoles Software Downloads). This download contains a searchable HTML document of the most-current library. If your profile is shown here, download and install the ColorSource Console Library Update (be sure to check that it is compatible with your current ColorSource family console - you may need to update your console's software as described below).
Check to see if profile is in latest Fixture Library Patch
- You can check to see if the fixture profile that you need is in the fixture library update by going to: Fixture Library Hub
Submit request to Fixture Library Hub
- If you are running the latest version and you still do not see your fixture profile, and if you are unable to find the profile on the Fixture Library Hub, you can go to the Fixture Library Hub request page and submit a request for a fixture profile: https://fixture-library-hub.etcconnect.com/request
If you are not running the latest ColorSource Console software, we recommend updating your console to the latest version, as the fixture profile may be there: How to Update Software for ColorSource Console
Fixture Profile requests typically take several weeks to complete. You can create a fixture profile using the ColorSource Personality Editor, available at ColorSource Consoles Software Downloads
