My ColorSource Console does not have my fixture profile.
How do I request a fixture profile to be added to the ColorSource Console fixture library?
Steps to Solution
Before requesting a fixture profile be added, please check if you are running the latest version of ColorSource family software and fixture library patch: Finding Software and Fixture Library Version on ColorSource Console
If you are not running the latest, we recommend updating your console to the latest version, as the fixture profile may be there: How to Update Software for ColorSource Console
If you are running the latest version and you still do not see your fixture profile, you can go to the ColorSource Console forums page to request a fixture profile: https://community.etcconnect.com/control_consoles/f/colorsource-console-forum