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Electronic Theatre Controls Inc

Programming Wing or Fader Wing Unresponsive on ETCnomad for macOS

Symptoms

I've got my Programming Wing or Fader Wing plugged into my Mac but, it is unresponsive when Eos is running.

Description

Universal Fader Wing

 

  • Universal Fader Wings are not compatible with ETCnomad for Mac

Eos Motorized Fader Wing 3Cobalt Motor Wing wide

Eos Programming Wing

 

 

  • Eos Standard Fader Wings, Eos Motorized Fader Wings, and Eos Programming Wings are compatible with ETCnomad for Mac.
  • If these wings are unresponsive when plugged into your Mac, follow the steps below to resolve this issue.

Solution

  1. Update ETCnomad to the latest version of software.
  2. On Macs running macOS Catalina (10.15) or higher, make sure Eos Family Welcome Screen has access to Input Monitoring.
  3. If you are using a Programming Wing with an Apple Silicon Mac that uses an external Apple keyboard with Touch ID, disconnect the keyboard and restart Eos.
    1. As of Eos v3.2.3, this is a bug that will be addressed in a future version of software.
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