Why is my Hog 4 console failing to perform a full install?
Issue
While trying to perform a full install of Hog 4 software, the installation keeps failing.
Explanation of Issue
There are many causes preventing a Hog 4 full installation from completing successfully.
Solutions
- If the console does not go into the System Installation window upon boot-up:
- Your USB stick may not be formatted properly. To perform a full upgrade, the ISO file must be downloaded to your computer, and a Full Install USB drive must be created via Balena Etcher (for software v3.9.0 and later).
- Your USB port on the console may be damaged; try using a different port.
- It is recommended to use a USB port on the rear of the console, as these are direct connections to the motherboard ports.
- If the error message "No valid Hog platform detected" occurs:
- Newer models of consoles can only go back so far. For example, Hog 4-18 consoles may only go as far back as 3.11.0, and HPU, Road Hog 4-21, 2020 Full Boars and HedgeHog 4Xs all may only go as far back as 3.14.0.
- If the console is missing its HogNet MAC address, then the console cannot update. The console will need to be sent to the factory for repair of this issue; please contact your local High End Systems dealer to start the repair process.
- If the error message "No valid install hard drive detected" occurs:
- The SATA cable may not firmly connected to both the harddrive and the motherboard.
- Some USB sticks may not work. Try a different make of USB stick. It is recommended to use the Console Restore USB stick that is included with all new consoles.
- you only need a a USB stick with 2 to 8 GB of space; larger drives are unnecessary.
- Sometimes, if other USB devices are plugged in, errors could occur. Start the console with only the Full Install USB drive connected, then connect other USB devices (such as a keyboard).
Related Links
- How to perform a software full install on Hog 4 consoles
- How to make a console restore stick for Hog 4 OS v3.9.0 and later
- How to make a console restore stick for Hog 4 OS v3.8.0 and earlier
- No valid install hard drive detected error when performing full install on Hog 4 consoles
- No valid Hog platform detected error during full install on Hog 4 console