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Electronic Theatre Controls Inc

Widget is not sending out DMX when connected to Hog 4 PC

Symptoms/Issue

Hog 4 PC using a widget or a super widget and cannot send DMX to the lights.

This also applies to Nano Hogs or Hoglets not sending out DMX.

Description/Explanation of Issue

Widget is not mapped

OR 

Firewall is turned on

Fix/Solution

Steps for mapping a widget/Hoglet 

  1. Launch the show
  2. Go into the Network window
    [ SETUP ] ( Network )
  3. Go into the DP 8000 settings
    1. Right click on the DP 8000
    2. Click on Settings
      clipboard_ea3b1bb4786eae9d40016e4bf4b57026a.png
  4. Go into the DMX Widget tab
    clipboard_e22b83e0bdf0184275b62640301a049fa.png
  5. Activate the universe by hitting the Blue + sign
    clipboard_ed2c44583bdc193375fe259e5c8141840.png
  6. Select the output from the drop down
    clipboard_e16839dc1b0894cb62002c0379c6939fc.png
  7. Click on OK to close the window and apply the settings

If still no DMX output, please try the following steps

  • Turn off the firewall and restart the computer
  • Make sure that only one network card is enabled

If the widget/Hoglet is already mapped, attempt to unmap the widget/Hoglet and remap the widget/Hoglet.

  1. Open the network window
  2. Open the DP 8000 settings
  3. Go to the DMX Widgets tab
  4. In the drop-down menu for the desired universe, select None
    Repeat if needed.
  5. Hit Okay. This is needed to completely close the DP 8000 settings.
  6. Open the DP 8000 settings
  7. Got to the DMX Widgets tab
  8. In the drop-down menu for the desired universe, select the correct Widget output
    Repeat if needed.
  9. Hit Okay
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