Eos Family Console Output Counts
This article is about Eos family consoles.
- For information about ETCnomad dongle output counts, see this article.
- For information about Congo/Cobalt family console output counts, see this article.
Introduction
All Eos family consoles have an output count, which is the number of patched addresses that the console can output at one time.
Before Eos version 2.6.0, output counts could be any increment of 512.
After Eos version 2.6.0, output counts were simplified significantly. Now, each console type has only two possible output counts: the base count and the unlocked count. Any console not already at its unlocked count can be upgraded to it with a purchasable unlock code.
The rules below explain what will happen to a console's output count when it is updated from below Eos 2.6.0 to a later version.
Updating a console will not permanently change the output count. If the console is downgraded below Eos 2.6.0, it will revert to the output count it originally had before updating.
General Rules
- If the console's current output count is less than the base count, it will increase to the base count.
- If the console's current output count is equal to the base count, it will remain unchanged.
- If the console's current output count is greater than the base count, but less than the unlocked count, it will increase to the unlocked count.
- If the console's current output count is equal to the unlocked count, it will remain unchanged.
Plugging an ETCnomad dongle into a console may result in the console's output count being temporarily decreased to match the output count of the dongle. Unplug the dongle and restart the console to revert to the console's programmed output count.
Hardware Upgrades
From 2014 to 2021, some Windows XP consoles were eligible for a factory upgrade to Windows 7.
Of the eligible consoles, only Ion and Ion RPU have a different unlocked output count after being upgraded. If an Ion or Ion RPU had an output count greater than the base count of 1024 before the upgrade to Windows 7, it will increase to the new unlocked count of 6144 after being upgraded.
Upgrading to Windows 10 does not affect output count.
Checking Output Count
To check your device's current output count, press the [Clear] key (Backspace on ETCnomad) to clear the command line, then press the [About] key (Y key on ETCnomad).
The output count will be displayed at the top of the About window, after "System Count".
In a multiconsole system, disconnect the device from the network before checking its output count. While connected, the System Count displayed may not match the device's programmed output count; see this article for more information.
Output Counts by Device
Eos Family Consoles
| Device Type | Part Number | Ship Date | OS Version | Output Count | Output Count Upgrade P/N | |
|---|---|---|---|---|---|---|
| Base | Unlocked | |||||
| Eos Classic | 4250A101x | 2006–2013 | Windows XP | 4096 | 8192 | 4250A0060 |
| Ion | 4310A101x | 2006–2014 | Windows XP | 1024 | 3072 | 4310A0061 |
| 4310A111x | 2014–2017 | Windows 7 | 6144 | 4310A0060 | ||
| Element | 4330A10xx | 2009–2014 | Windows XP | 1024A | 4330A1019A | |
| 4330A11xx | 2014–2018 | Windows 7 | ||||
| Gio | 4240A10xx | 2012–2014 | Windows 7 | 4096 | 12288 | 4240A0061 |
| 4240A11xx 4240A12xx 4240A13xx |
2014–2022 | 24576 | 4240A0062 | |||
| Eos Ti | 4350A10xx | 2013–2014 | Windows 7 | 4096 | 16384 | 4350A0061 |
| 4350A11xx 4350A12xx 4350A13xx |
2014–2022 | 24576 | 4350A0060 | |||
| Gio @5 | 4390A101x 4390A102x |
2017–2022 | Windows 7 | 4096 | 24576 | 4390A0060 |
| 4390A103x | 2022–present | Windows 10 | ||||
| Ion Xe Ion Xe 20 |
4311A10xx | 2017–2022 | Windows 7 | 2048 | 12288 | 4311A0060 |
| 4311A11xx | 2017–present | Windows 10 | ||||
| Element 2 | 4331A101x | 2018–2022 | Windows 7 | 1024 | 6144 | 4331A0060 |
| 4331A102x | 2022–present | Windows 10 | ||||
| Apex FP Apex 5 Apex 10 Apex 20 |
4450A1x01 | 2022–present | Windows 10 | 24576 | N/A | |
A Element consoles have a fixed output count of 1024 which cannot be upgraded. Channel count can instead be upgraded from 250 channels to 500.
Eos Family Rackmount Devices
| Device Type | Part Number | Ship Date | OS Version | Output Count | Output Count Upgrade P/N | |
|---|---|---|---|---|---|---|
| Base | Unlocked | |||||
| Eos RPU | 4250A1xxx | 2006–2013 | Windows XP | 4096 | 8192 | 4250A0061 |
| Net3 RVI | 4250A1017 4250A1117 |
2006–2014 | Windows XP | N/A | N/A | |
| 4250A1217 | 2014–2017 | Windows 7 | ||||
| Ion RPU | 4310A102x 4310A112x |
2008–2014 | Windows XP | 2048 | 3072 | 4310A0063 |
| 4310A122x | 2014–2017 | Windows 7 | 6144 | 4310A0062 | ||
| Eos RPU3 | 4350A10x5 | 2013–2015 | Windows 7 | 4096 | 12288 | 4350A0065 |
| 4350A11x5 4350A12x5 |
2015–2022 | 24576 | 4350A0063 | |||
| 4350A13x5 | 2022 | Windows 10 | ||||
| Net3 RVI3 | 4250A1030 4250A1130 |
2013–2022 | Windows 7 | N/A | N/A | |
| 4250A1230 | 2022 | Windows 10 | ||||
| Ion Xe RPU | 4311A103x | 2017–2022 | Windows 7 | 2048 | 12288 | 4311A0061 |
| 4311A113x | 2022–present | Windows 10 | ||||
| Apex Processor | 4450A1021 | 2022–present | Windows 10 | 24576 | N/A | |
| Eos Remote Interface | 4450A1x41 | 2022–present | Windows 10 | N/A | N/A | |
ETCnomad and ETC Puck
| Device Type | Part Number | Ship Date | OS Version | Output Count | Output Count Upgrade P/N | |
|---|---|---|---|---|---|---|
| Base | Unlocked | |||||
| ETCnomad dongleB | 4380A1x1x 4380A103x |
2014–present | N/A | 1024 | 6144 | 4380A0060 |
| ETCnomad Puck Gen 1C | 4380A102x | 2014–2016 | Windows 7 | 1024 | 2048 | 4380A0061 |
| ETCnomad Puck Gen 2C | 4380A112x 4380A1130 4380A1131 4380A1132 |
2016–2020 | Windows 7 | 1024 | 6144 | 4380A0062 |
| ETCnomad Puck Gen 3C | 4380A1133 4380A1134 |
2020–2022 | Windows 7 | 1024 | 6144 | 4380A0062 |
| ETC Puck Gen 4C | 4380A1143 4380A1144 |
2022–2024 | Windows 10 | 1024 | 6144 | 4380A0062 |
| ETC Puck Gen 5C | 4380A1153 4380A1154 |
2024 | Windows 10 | 1024 | 6144 | 4380A0062 |
| ETC Puck Gen 6C | 4380A1163 4380A1164 |
2024–present | Windows 10 | 1024 | 6144 | 4380A0062 |
B For more information about ETCnomad dongle output counts across versions, see ETCnomad Dongle Counts.
C For more information about the differences between Pucks, see ETCnomad Puck Hardware Revisions.