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Electronic Theatre Controls Inc

Eos Family Console Output Counts

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This article is about Eos family consoles.

  • For information about ETCnomad dongle output counts, see this article. 
  • For information about Congo/Cobalt family console output counts, see this article.

Introduction

All Eos family consoles have an output count, which is the number of patched addresses that the console can output at one time.

Before Eos version 2.6.0, output counts could be any increment of 512.

After Eos version 2.6.0, output counts were simplified significantly. Now, each console type has only two possible output counts: the base count and the unlocked count. Any console not already at its unlocked count can be upgraded to it with a purchasable unlock code.

The rules below explain what will happen to a console's output count when it is updated from below Eos 2.6.0 to a later version.

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Updating a console will not permanently change the output count. If the console is downgraded below Eos 2.6.0, it will revert to the output count it originally had before updating.

General RulesEdit section
  1. If the console's current output count is less than the base count, it will increase to the base count.
  2. If the console's current output count is equal to the base count, it will remain unchanged.
  3. If the console's current output count is greater than the base count, but less than the unlocked count, it will increase to the unlocked count.
  4. If the console's current output count is equal to the unlocked count, it will remain unchanged.
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Plugging an ETCnomad dongle into a console may result in the console's output count being temporarily decreased to match the output count of the dongle. Unplug the dongle and restart the console to revert to the console's programmed output count.

Hardware Upgrades

From 2014 to 2021, some Windows XP consoles were eligible for a factory upgrade to Windows 7.

Of the eligible consoles, only Ion and Ion RPU have a different unlocked output count after being upgraded. If an Ion or Ion RPU had an output count greater than the base count of 1024 before the upgrade to Windows 7, it will increase to the new unlocked count of 6144 after being upgraded.

Upgrading to Windows 10 does not affect output count.

Checking Output Count

To check your device's current output count, press the [Clear] key (Backspace on ETCnomad) to clear the command line, then press the [About] key (Y key on ETCnomad).

The output count will be displayed at the top of the About window, after "System Count".

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In a multiconsole system, disconnect the device from the network before checking its output count. While connected, the System Count displayed may not match the device's programmed output count; see this article for more information. 

Output Counts by Device

Eos Family Consoles
Device Type Part Number Ship Date OS Version Output Count Output Count Upgrade P/N
Base Unlocked
Eos Classic 4250A101x 2006–2013 Windows XP 4096 8192 4250A0060
Ion 4310A101x 2006–2014 Windows XP 1024 3072 4310A0061
4310A111x 2014–2017 Windows 7 6144 4310A0060
Element 4330A10xx 2009–2014 Windows XP 1024A 4330A1019A
4330A11xx 2014–2018 Windows 7
Gio 4240A10xx 2012–2014 Windows 7 4096 12288 4240A0061
4240A11xx
4240A12xx
4240A13xx
2014–2022 24576 4240A0062
Eos Ti 4350A10xx 2013–2014 Windows 7 4096 16384 4350A0061
4350A11xx
4350A12xx
4350A13xx
2014–2022 24576 4350A0060
Gio @5 4390A101x
4390A102x
2017–2022 Windows 7 4096 24576 4390A0060
4390A103x 2022–present Windows 10
Ion Xe
Ion Xe
20
4311A10xx 2017–2022 Windows 7 2048 12288 4311A0060
4311A11xx 2017–present Windows 10
Element 2 4331A101x 2018–2022 Windows 7 1024 6144 4331A0060
4331A102x 2022–present Windows 10
Apex FP
Apex 5
Apex 10
Apex 20
4450A1x01 2022–present Windows 10 24576 N/A

A Element consoles have a fixed output count of 1024 which cannot be upgraded. Channel count can instead be upgraded from 250 channels to 500.

Eos Family Rackmount Devices
Device Type Part Number Ship Date OS Version Output Count Output Count Upgrade P/N
Base Unlocked
Eos RPU 4250A1xxx 2006–2013 Windows XP 4096 8192 4250A0061
Net3 RVI 4250A1017
4250A1117
2006–2014 Windows XP N/A N/A
4250A1217 2014–2017 Windows 7
Ion RPU 4310A102x
4310A112x
2008–2014 Windows XP 2048 3072 4310A0063
4310A122x 2014–2017 Windows 7 6144 4310A0062
Eos RPU3 4350A10x5 2013–2015 Windows 7 4096 12288 4350A0065
4350A11x5
4350A12x5
2015–2022 24576 4350A0063
4350A13x5 2022 Windows 10
Net3 RVI3 4250A1030
4250A1130
2013–2022 Windows 7 N/A N/A
4250A1230 2022 Windows 10
Ion Xe RPU 4311A103x 2017–2022 Windows 7 2048 12288 4311A0061
4311A113x 2022–present Windows 10
Apex Processor 4450A1021 2022–present Windows 10 24576 N/A
Eos Remote Interface 4450A1x41 2022–present Windows 10 N/A N/A
ETCnomad and ETC Puck
Device Type Part Number Ship Date OS Version Output Count Output Count Upgrade P/N
Base Unlocked
ETCnomad dongleB 4380A1x1x
4380A103x
2014–present N/A 1024 6144 4380A0060
ETCnomad Puck Gen 1C 4380A102x 2014–2016 Windows 7 1024 2048 4380A0061
ETCnomad Puck Gen 2C 4380A112x
4380A1130
4380A1131
4380A1132
2016–2020 Windows 7 1024 6144 4380A0062
ETCnomad Puck Gen 3C 4380A1133
4380A1134
2020–2022 Windows 7 1024 6144 4380A0062
ETC Puck Gen 4C 4380A1143
4380A1144
2022–2024 Windows 10 1024 6144 4380A0062
ETC Puck Gen 5C 4380A1153
4380A1154
2024 Windows 10 1024 6144 4380A0062
ETC Puck Gen 6C 4380A1163
4380A1164
2024–present Windows 10 1024 6144 4380A0062

For more information about ETCnomad dongle output counts across versions, see ETCnomad Dongle Counts.

C For more information about the differences between Pucks, see ETCnomad Puck Hardware Revisions.

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