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Electronic Theatre Controls Inc

Upgrading Eos Family Output Counts

How to upgrade the output count of an Eos / Eos Ti / Gio / Ion / RPU/ ETCnomad:

If your Eos Family console requires more outputs to control your system, it is possible to upgrade those consoles within certain ranges.  Please contact your ETC Dealer to purchase upgrade codes for your console.

Different consoles support different output count capabilities.

Before following the upgrade instructions below, please find more information by consulting the datasheet for your console here:

Contact your ETC dealer to purchase an upgrade code.

Upgrade Process Instructions:

step 1) Connect a USB keyboard to the console.  This is required to enter the upgrade code. 
step 2) Go to the system shell.

  1. If you are currently in the console application, this may be accomplished by choosing “Exit Eos” (or “Exit Ion”) from the browser menu.
  2. If you are currently rebooting the console, you can reach the shell by clicking on the "Launching in …" countdown box.

step 3) Select {Settings} from the main shell menu.
step 4) Select {Maintenance}  This is on the RIGHT hand side of the screen.
step 5) Select {Upgrade Console} on the LEFT hand side of the screen. (Scroll down for this option on Eos.)

NOTE: This window will display the Console ID that is needed for ETC to generate the upgrade code.

step 6) Enter your upgrade code into the field provided and select {Upgrade}.
step 7) An alert window will appear to acknowledge the successful upgrade and new output capacity. Select {OK} in this window to close.
step 8) Close the "Upgrade Utility" window by pressing {Close}.
step 9) Select {Accept} at the bottom of the "Maintenance" window to exit back to the shell.

The upgrade process is now complete.

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