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Electronic Theatre Controls Inc

Gadget II does not output DMX

Issue

My Gadget II is not outputting data and/or is not seen by Eos software.

Determining CPU Variant

There are two versions of Gadget II hardware, called CPU1 and CPU2. Each variant has different compatibility requirements.

To determine which variant you have, check the label on the bottom of the unit.

CPU1
CPU2
cpu1.png cpu2.png

Requirements

Gadget II CPU1 requires Eos software v2.4.0 or higher.

Gadget II CPU2 requires Eos software v3.1.4 or higher. Additionally, CPU2 is not compatible with Cobalt software.

If you are using a compatible version of Eos and the Gadget still does not output, see the links below for additional troubleshooting.